766 New Los Angeles Ave. D4 Moorpark, California 93021
Privacy Policy
At Illuminé Skin & Wellness ("Illuminé," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Name
- Email address
- Phone number
- Billing and payment information
- Appointment and service history
- Gift card purchases
- Membership information
- Communications you send to us
- Information submitted through contact forms, online booking, or newsletter sign-ups
- Device information, IP address, browser type, and website usage data collected through cookies and analytics tools
How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Process payments securely
- Send appointment confirmations, reminders, and updates
- Respond to inquiries and customer service requests
- Provide requested services
- Send promotional emails or text messages when you have opted in
- Improve our website, services, and guest experience
- Maintain business records and comply with legal obligations
Appointment Booking & Payment Processing
Appointments may be scheduled through our online booking platform. Payments are processed securely through trusted third-party payment processors. Illuminé Skin & Wellness does not store your complete credit card information on our own servers.
Marketing Communications
If you choose to subscribe to our email or text message communications, we may send updates about promotions, events, new services, and spa news.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly. You may opt out of text messages by following the instructions included in each message.
Your consent to receive marketing communications is voluntary and may be withdrawn at any time.
Cookies & Analytics
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance your browsing experience
You may disable cookies through your browser settings; however, some website features may not function properly.
Information Sharing
We do not sell your personal information.
We may share your information with trusted third-party service providers who help us operate our business, including:
- Online booking software
- Payment processors
- Email and text communication providers
- Website hosting providers
- Analytics services
These providers only receive the information necessary to perform their services and are expected to safeguard your information.
We may also disclose information if required by law or to protect the rights, safety, or property of Illuminé Skin & Wellness or others.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
California Privacy Rights
California residents may have rights under applicable California privacy laws, including the right to:
- Request access to the personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of certain personal information, subject to legal exceptions
- Learn how your personal information is collected and used
- Exercise these rights without discrimination
To submit a privacy request, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
SMS Terms & Conditions
By opting in to receive text messages from Illuminé Skin & Wellness ("Illuminé," "we," "our," or "us"), you agree to the following SMS Terms & Conditions.
Program Description
By providing your mobile phone number and opting in, you consent to receive text messages from Illuminé Skin & Wellness, which may include:
- Appointment confirmations
- Appointment reminders
- Scheduling updates
- Waitlist notifications
- Membership updates
- Promotional offers and special events
- Product and service announcements
- Customer service communications
Message Frequency
Message frequency varies depending on your appointments, account activity, and marketing preferences.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and service plan. Please contact your wireless provider for details regarding your messaging plan.
Opting Out
You may opt out of promotional text messages at any time by replying STOP to any message.
After opting out, you will receive one final confirmation text confirming your request. You will no longer receive marketing text messages unless you opt in again.
Please note that opting out of marketing messages may not prevent you from receiving essential transactional messages regarding appointments you have scheduled.
Consent
Your consent to receive text messages is not a condition of purchasing any product or service.
Privacy
Your privacy is important to us. Your personal information will be handled in accordance with our Privacy Policy.
We do not sell or share your mobile phone number with third parties for their own marketing purposes.
Supported Carriers
Text messaging services are available through participating wireless carriers. Delivery is subject to effective transmission by your mobile carrier and is not guaranteed.
Wireless carriers are not responsible for delayed or undelivered messages.
Changes to These Terms
Illuminé Skin & Wellness reserves the right to modify these SMS Terms & Conditions at any time. Any updates will be posted on this page with a revised Effective Date.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Illuminé Skin & Wellness
Website: www.illumineskinandwellness.com
Phone: (805) 558-5693
Email: illumineskinandwellness@gmail.com
Illuminé Skin & Wellness
766 New Los Angeles Ave. D4, Moorpark, California 93021, United States
Copyright © 2026 Illuminé Skin & Wellness- All Rights Reserved.
This website uses cookies.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.