Illuminé Spa Policy

Spa Policy

Reception area for Illuminé skin & wellness with a smiling receptionist behind a white desk against a wood slat wall

Arrival

To fully embrace deep relaxation, we recommend arriving 10-15 minutes before your treatment to unwind in our tranquil relaxation lounge. Robes are available for your comfort, should you wish to wear one.

Cancellations

We kindly request 24 hours notice for cancellations to avoid a 50% service charge. We understand that unforeseen circumstances can occur, and if that’s the case, please contact us by phone. We will do our best to accommodate your needs.

Children 11 Years Old & Under

For the comfort and relaxation of all our guests, we kindly ask that children 11 and under refrain from receiving spa services. Our serene and tranquil environment is designed to provide an adult-focused experience, ensuring a peaceful atmosphere for everyone.